Shipping policy
SHIPPING POLICY
At Veqoria, we do everything we can to ensure that you receive your order as quickly as possible.
PROCESSING TIME
All orders are prepared and processed within 1 to 3 working days after payment has been confirmed.
During periods of high demand, promotional events or public holidays, this processing time may be slightly extended.
DELIVERY TIME
Once your order has been dispatched, the estimated delivery times are as follows:
| Country | Time |
| United Kingdom | 5-10 Business Days |
Delivery times are estimates only and may vary depending on the carrier, delivery address or circumstances beyond our control.
ORDER TRACKING
Once your order has been dispatched, you will receive an email containing a tracking number so that you can check the status of your delivery at any time.
You can also track your order directly from this page.
DELIVERY DELAYS
Although we make every effort to meet the stated delivery times, delays may occasionally occur due to circumstances beyond our control, including:
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Carrier delays.
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Customs procedures, where applicable.
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Weather conditions.
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Public holidays.
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Exceptional circumstances or events of force majeure.
DELIVERY ADDRESS
The customer is responsible for providing an accurate and complete delivery address when placing an order.
If the address provided is incorrect or incomplete and the order cannot be delivered, Veqoria cannot be held responsible for any costs associated with reshipping the order.
We recommend checking your delivery details carefully before confirming your order.
LOST OR DAMAGED ORDERS
If your order arrives damaged or you do not receive it within a reasonable period of time, please contact us at:
Our team will review your situation and provide the most appropriate solution as quickly as possible.
CONTACT
If you have any questions regarding the shipping or delivery of your order, you can contact us at:
Veqoria